Returns & refunds

Each one is made individually

Every item is printed for you individually after you order it. Because nothing is held in stock, we cannot accept change-of-mind returns or exchanges, including orders placed in the wrong size. Please check the size guide before buying.

Defects and misprints

If your item arrives damaged, misprinted, or otherwise flawed, we will replace it or refund it in full. Email hello@skullnrose.com within 30 days of delivery with your order email address and a photo of the problem. There is no need to ship the faulty item back.

Lost parcels

If tracking shows your parcel as lost in transit, contact us and we will reship at no cost to you. Parcels marked delivered but not received should first be checked with your local carrier, then raised with us.

Refund timing

Approved refunds are returned to the original payment method. Your bank generally posts the funds within 5 to 10 business days of us issuing it.